Statement on COVID-19
Our commitment to deliver compassionate care to your pets has not changed during the unprecedented events we are experiencing. The health and well-being of our patients, clients and team members is of the utmost importance.
While we are not aware of any confirmed cases of COVID-19 coming through our hospital, we will be taking several precautions to limit any exposure for you and our team members.
We are following CDC guidelines with regard to sick staff members and requiring them not to report to work until they are symptom-free. We ask that you reschedule your pet’s appointment if you are experiencing any upper respiratory clinical signs (cough, trouble breathing, sneezing, fever).
As a health care facility, we have always followed rigorous sanitation procedures. In light of the current situation, we will be increasing the frequency and scope of our cleaning and sanitation efforts.
Please call us when you arrive for your pet’s appointment and we will let you know if there is a wait. If there is, we will ask that you wait in your car and we will call you as soon as we are ready to see your pet. This will limit the amount of time spent in our waiting area.
We will be accepting food and prescription orders and payment by phone. We will continue to accept orders via our hospital app. Once you arrive to pick up your order, please call us and we will bring your order out to you.
We want to assure you that we are monitoring the situation and will reevaluate our policies as changes to the health crisis occur. If you have any questions, please do not hesitate to contact us. Thank you for continuing to give us the opportunity to provide compassionate care for your pet.
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